What ChatGPT says when you ask it to recommend a dentist
We asked four assistants the same question in 20 UK towns. Here's who got named, and what those practices had in common.
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Field notes on dental marketing
No listicles, no "10 tips for dental marketing success". What we're seeing across UK dental accounts — costs, timelines, what AI search is doing to local visibility, and the things we've got wrong.
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We asked four assistants the same question in 20 UK towns. Here's who got named, and what those practices had in common.
Real cost-per-enquiry figures from our own accounts, broken down by region and by treatment. Including the ones that weren't profitable.
The single biggest lever most practices aren't pulling, with the numbers from enquiry audits across Details awaiting verification. practices.
GDC guidance, the CAP Code and Meta's own rules, in plain English — plus the consent form we use.
The four things that move local rankings for dental practices, and the dozen that don't despite what you've been sold.
What a dormant patient database is worth, what proportion is genuinely contactable, and how to work it without annoying anyone.
How the practices winning aligner cases handle the mail-order comparison — in the ad, on the page and on the phone.
Campaigns that didn't work, why, and what we changed. The article most agencies won't write, and the one clients remember.
The decision timeline for a four-figure treatment, and what should be reaching the patient during it.
Guides
Longer reference guides rather than articles. Written for UK practices, updated when things change, and free to read without handing over an email address.
A practical guide for UK practice owners. Free, nothing gated.
Read the guide →A practical guide for UK practice owners. Free, nothing gated.
Read the guide →A practical guide for UK practice owners. Free, nothing gated.
Read the guide →A practical guide for UK practice owners. Free, nothing gated.
Read the guide →A practical guide for UK practice owners. Free, nothing gated.
Read the guide →A practical guide for UK practice owners. Free, nothing gated.
Read the guide →The Upper Tribunal ruling, what it changes, and how to tell patients about a price rise.
Read the guide →A practical guide for UK practice owners. Free, nothing gated.
Read the guide →A practical guide for UK practice owners. Free, nothing gated.
Read the guide →A practical guide for UK practice owners. Free, nothing gated.
Read the guide →A practical guide for UK practice owners. Free, nothing gated.
Read the guide →A practical guide for UK practice owners. Free, nothing gated.
Read the guide →Why we publish
Assistants like ChatGPT and Gemini answer from what's published across the web. If we told practices we could get them cited while publishing nothing ourselves, you'd be right not to believe us.
So this section is partly proof of method. Every article here is written the way we'd write yours — answering a real question, with numbers, marked up so it can be lifted into an answer.
Nothing is gated. No email walls, no "download the guide". If it's useful, it's useful without us capturing you first.
We publish the failures too. Campaigns that didn't work and what we changed. It's the most-read thing we write, which tells you something about how much marketing content people actually believe.
Once a month
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Rather skip the reading?
A free audit covers all of this against your own numbers — rankings, AI visibility, ad costs and enquiry handling. Written up and yours to keep.